FAQ2021-04-06T15:00:18+00:00
1. HOW DO I PAY?2021-04-12T12:25:08+00:00

At this moment we are offering COD (Cash on delivery) all over Pakistan.

2. HOW LONG DOES DELIVERY TAKE?2021-04-06T14:47:51+00:00

It takes 2 to 5 Days to deliver depending on which city you are.

3. WHEN WILL I RECEIVE MY REFUND?2021-04-06T14:48:29+00:00

It takes 15 working days to get your refund.

4. HOW MUCH IS THE SHIPPING?2021-04-06T14:49:00+00:00

For order value Rs.1500 and above shipping is Free, for orders below Rs.1500 flat shipping rate of Rs.250 will be implemented.

5. HOW DO I PLACE AN ORDER?2021-04-06T14:49:21+00:00

Click here to check Video

6. DO YOU SHIP INTERNATIONALLY?2021-04-06T14:49:46+00:00

No at this moment we do not ship internationally.

7. WHAT IS DISCOUNTED DEALS?2021-04-06T14:50:13+00:00

Regularly we put selected articles into Sale Deals section of our website, and after completion of discount deal time these items return to their normal prices.

8. YOU REDUCED THE PRICE OF AN ARTICLE AFTER MY PURCHASE, WILL I GET A REDUCTION IN PRICE TOO.2021-04-06T14:51:23+00:00

In case we reduce our price within 7 days of your purchase date, mention your order number, item purchased and your buying price and our current selling price and we will issue a credit voucher. Kindly note, products purchased on Clearance, Special sale events, Discounts, Daily Deal or Sale section do not apply to this offer.

9. CAN I OPEN MY CASH ON DELIVERY COURIER WITHOUT MAKING THE PAYMENT FIRST TO COURIER GUY.2021-04-06T14:51:16+00:00

No you cannot open the parcel without paying to courier guy. To remind you we offer 15 days’ money back guarantee (Less the shipping charges) or exchange the product.

10. IF I PURCHASED ITEM ON DISCOUNT OR WITH GIFT VOUCHER, WHAT AMOUNT WILL YOU REFUND ME.2021-04-06T14:52:05+00:00

For items purchased on sale or with gift voucher, if a refund is allowed on the sale item, the amount refunded will be the discounted amount you paid for the item, and not its original value.
For instance, If you have purchased an item on sale for Rs.1000 and its original price was Rs.2000, we will refund you Rs.1000 only.

11. WHAT IS YOUR EXCHANGE & RETURN POLICY?2021-04-06T14:52:34+00:00

At RAIMENT our goal is to ensure you are completely satisfied with your purchase. If you are dissatisfied with your purchase, you can return the purchased item to RAIMENT provided that your return meets all of the requirements below. We will gladly issue credit for the full purchase amount and taxes if applicable, excluding Shipping and Handling Charges.

1. Complete Return form (Download here), include with item(s) for return, and specify reason for return.
2. All returns need to be shipped to:
RAIMENT
FF-15, Saima Square One Mall,
Dalmia Road, Block 10-A,
Gulshan-E-Iqbal,
Karachi.
Tel: 03-10-RAIMENT (0310-724 6368)
3. Your purchased item(s) must be returned to RAIMENT within Fifteen (15) calendar days of delivery. After fifteen (15) calendar days of delivery, no returns are allowed.
4. Claims for damaged and/or missing item(s): notification must be received within two (2) business days of delivery by calling our Customer Service Department at
03-10-RAIMENT
5. All product returns must be received in the original packaging, unworn, un-washed merchandise with original tags!
6. Unless all of the above six (5) requirements are met, RAIMENT reserves the right to refuse any return and request for credit.
7. Please allow up to Fifteen (15) working days, upon receipt of product, for RAIMENT to process the refund which will be applied to the original form of payment.